Contact Us

Sunwest Bank strives to keep your confidential information secure. If you need to send confidential account information (account numbers, social security numbers, etc.) or other private information please use our Secure Mail service. Please note that you will need to know the e-mail address of the department or individual.

For Online Banking or Cash Management questions emails can be directed to SBO@sunwestbank.com.

For a list of our Branch/Account/Relationship Managers e-mail addresses Click Here

E-mail messages will not serve as a sufficient method for any requirement imposed on you to provide written notice, nor may e-mail messages be used to place a stop payment on a check, cancel a bill payment, request account transfers, or report lost or stolen banking codes and/or cards.

 

For Questions Regarding Online Banking & Cash Management Call:

Local: 714.730.4404 or Toll Free: 800.330.9890

For Information On Wire Transfers Call:

Local: 714.881.3070 or Toll Free: 800.330.9890

For Remote Deposit Capture or CD Fund Placement Call:

Local: 714.730.4404 or Toll Free: 800.330.9890

For New Lockbox Set-Up Or Lockbox Processing – (Rapid Remit™) Call:

Local: 714.730.4404 or Toll Free: 800.330.9890

For Lockbox Payment Processing Issues, Call:

Kathy Cirafice at 714.730.4485

For Loan Servicing/Questions Call:

Your Relationship Manager. Find contact info here.

For HOA Signature Cards, Change of Management Company, Telephone Transfers, Deposit Research call:

Specialty Deposit Group at 714.939.4334

For the Note Department call:

Virginia McCain at 714.730.4425 or Dolly Johannsen at 714.730.4435, if unavailable call customer service at 714.730.4444 or Toll Free at 800.330.9890.

For other items such as:

• 3rd Party Payments

• Account Analysis

• Vendor Agreements


Contact your local Branch/Account/Relationship Manager

For our Branch Locations Click Here


For all other questions or concerns or for items not listed above contact customer service at 714.730.4444 or toll free at 800.330.9890.

Recent Data Breaches

Several data breaches have been reported recently. Protecting your account and your information is important to us. We encourage you to monitor your accounts and alert us immediately if you notice any suspicious activity by calling 800-330-9890.

Security Practices To Protect You From Fraud

You should always be wary of unsolicited emails asking you to disclose any personal details. Sunwest Bank may send an email notice or alert, however, we will never ask you to provide any personal or account information via email.

Avoid Identity Theft

Never give out personal information, especially your Social Security number, to anyone you can’t confirm has a legitimate purpose for asking for it.

Protect Your Financial Information

Never give out your password or PIN for your check card, credit card or ATM card.