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Phishing Alert - E-Mails With Malware from eNFACT

Sunwest Bank has received notification that some individuals have received an e-mail that has the appearance of being sent from eNFACT Notifications ( This e-mail is a phishing scam attempting to obtain sensitive financial information. If you receive this email, please do NOT click on any links contained therein and do not, under any circumstances, provide any sensitive information through this media. Information and guidance on phishing is available from the Federal Deposit Insurance Corporation (FDIC) online at

Sunwest bank would like to remind you that if you are in doubt about the validity of an email to contact us before providing any information or clicking any links leading to outside sources.

A copy of the email provided for your reference below:

-----Original Message-----
From: eNFACT Notifications []
Sent: Thursday, January 26, 2012 9:18 AM
To: Recipients
Subject: eNFACT Case #29018

To protect your account, we monitor your ATM and debit card transactions for potentially fraudulent activity which may include a sudden change in locale (such as when a U.S.-issued card is used unexpectedly overseas), a sudden string of costly purchases, or any pattern associated with new fraud trends around the world.

An eNFACT Case was generated for the cardholder below:

Transaction 1 Information:
A charge on 10/23/2011 in the amount of $438.09 in ITALY
Transaction Score: 981

Transaction 2 Information:
A charge on 10/23/2011 in the amount of $513.14 in ITALY
Transaction Score: 918

Transaction 3 Information:
A charge on 10/22/2011 in the amount of $0.02 at O RANCH
Transaction Score: 37

The eNFACT Case is generated when a suspect transaction is detected. If this transaction was not initiated by you as the credit card holder please follow the steps as shown at :

Please be sure to complete the Case Resolution Notification (CRN) Form at ( . If you have any questions, or would like additional information pertaining to this eNFACT Case, please contact the Card Processing Center at 800-262-2024.


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