News & Press Releaes
<< Back to News / Press Release Index
Notice to First State Bank Online Banking Users
On Friday July 23, 2010 at approximately 8:00 pm, access to the former First State Bank online banking system was replaced by Sunwest Online Banking access.
You will be able to use your new access to online banking by following the instructions below.
SMALL BUSINESS online banking system for businesses:
Does this section apply ? Answer: Yes, if you use online banking to view transaction history, statements, transfer funds between accounts or place stop payments on your business bank accounts.
1. Sign & return Online Banking and Cash Management Agreement by July 23, 2010.
2. Self-enroll in Small Business Online Banking as early as Sunday July 25, 2010 by visiting www.sunwestbank.com. Choose “Sunwest Bank Small Business”, then click on “first time users” and follow the prompts. To enroll, use your existing account number for your Access ID and the last four digits of your social security number for your Password.
CASH MANAGEMENT online banking system for businesses:
Does this section apply ? Answer: Yes, if you or employees of your business use online banking to originate ACH or wires, or need access to business bill payment services.
1. Sign & return Online Banking and Cash Management Agreement and Schedule B identifying your Senior Administrator by July 14, 2010 to avoid any disruption to your online access.
2. Complete, sign and return the Cash Management Services set-up form mailed to you on July 1, 2010 as soon as possible but no later than July 14th – choose online services, identify additional users, and establish limits. You will not have online access if you do not return your selections to the bank. Refer to the July 1st letter for specific instructions, or visit sunwestbank.com for more conversion information.
3. Schedule bill payments, or automatic scheduled transfers required to be made after July 25, 2010 in the new Sunwest Bank system beginning July 25, 2010, if applicable. Your enrollment request for bill payment will be reviewed and activated by the Bank; you will receive an e-mail when your bill pay enrollment has been activated.
PERSONAL online banking system:
Does this section apply ? Answer: Yes, if you use online banking to view transaction history, statements, transfer funds between accounts or place stop payments on your personal bank accounts.
1. Self enroll in online banking as early as July 25, 2010. Visit www.sunwestbank.com and choose “Sunwest Bank Personal”, then click on “first time users” and follow the prompts. To enroll, use your existing account number for your Access ID and the last four digits of your social security number for your Password.
2. Self enroll in bill payment. Your enrollment request will be electronically submitted to the Bank; you will receive an e-mail when your bill pay enrollment has been activated.
3. Use your online banking access to inquire on your accounts, or schedule bill payments or automatic transfers after July 25, 2010 in the new Sunwest Bank system.
Please call (800)330-9890 or (714)730-4404 for questions about online banking, or visit any branch location.
