Sunwest Bank SecureMail

Your privacy and security are very important to Sunwest Bank. In order to protect email communications that contain personal or confidential information, we offer Sunwest Bank SecureMail.

Sunwest Bank Secure Email is an easy-to-use, two-way email encryption solution. Messages are encrypted/decrypted using advanced encryption technology and stored securely until they expire or are deleted by the recipient.

However, e-mail messages (whether sent standard or secure) will not serve as a sufficient method for any requirement imposed on you to provide written notice, nor may any e-mail messages be used to place a stop payment on a check, cancel a bill payment, request account transfers, or report lost or stolen banking codes and/or cards.

Frequently Asked Questions

Why should I use secure email?
Regular email is not a secure method of communication. A message sent using standard internet email travels in “plain text” across multiple networks before it reaches the intended recipient. That provides many opportunities for strangers to eavesdrop on your private communication. You should never use standard email to exchange sensitive or private information (such as Social Security or bank account numbers).

How do I create a Sunwest Bank Secure Email Account?
The first time you access Sunwest Bank SecureMail, you will be prompted to create an account by providing your email address and creating a password. A confirmation message will be sent to the email address you entered. Simply select the link provided in the confirmation message and your account will be set up and ready to use. (Make a note of the password you chose—you will use it each time you log into Sunwest Bank SecureMail).

How do I receive a Sunwest Bank Secure Email?
When Sunwest Bank sends you a Secure Email message, it travels to a secure data center where it is held for you to retrieve. You will receive a message notifying you that you have a Sunwest Bank Secure Email waiting to be picked up. The message will contain a link to a secure website. Simply click on the link, log on, and retrieve your message.

How do I send a Secure Email to Sunwest Bank?
To send a Secure Email to Sunwest Bank , log into Sunwest Bank SecureMail. When the login screen appears, enter your email address and the password you chose when you created your account. Once you are logged in, just click on the “Compose” tab to create a new Secure Email message.

Supported Internet Browsers
Microsoft® Internet Explorer® version 7.0 or higher
Mozilla® Firefox® version 10.0 or higher
Apple® Safari™ version 5.0 or higher